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Opening Hours

Week starting Monday 5th December 2022
  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday 11:00am - 5:00pm

Atria Watford Shopping Centre, Watford, Hertfordshire, WD17 2UB

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Santa Flight School 1360 x 740

Santa's Flight School FAQ's

Santa's Flight School FAQ's 

Ticket Description

This is a FREE event for children under 12. Ticket availability is limited. If you book tickets and are unable to attend please kindly cancel your ticket which will free up space for another family.

Booking allowance 

4 children and two adults max. Adults will be welcomed into the event space however in the event that the experience space becomes too crowded, please be aware we may have to ask one adult to leave the event space and watch from outside the holding area.

Additional Needs Sessions

We invite families requiring additional support to book during our final time slots on Sunday Dec 4th, 11th & 18th (15:30) and Monday Dec 5th, 12, & 19th (14:30) when the event will be a little quieter to allow children more time to complete the activity. If you think we need to be aware of any specific additional needs, please contact tickets@bakehousefactory.co.uk so we can make suitable arrangements.


There is a maximum limit of four child tickets per booking. This is to ensure that all families get an opportunity to take part. Please note that multiple families (circa 30 people) will be taking part in each booking, and that this is not a private visit with Santa. Please arrive a maximum of 5 minutes before your booking time.

Additional adults are welcome to watch from just outside the event space. You do not need to book a child ticket for babies in arms (under one years old).


The whole experience will last for approximately 20 minutes to allow the movement of the group booking (multiple families) through the journey.

The experience consists of a group welcome of 2/3 minutes on learning how to fly the reindeer marionette followed by 2 minutes of families interacting on the sleigh with Santa and photo opportunity (using their own device). Finally children will be congratulated by the elves and awarded their flight certificate and reindeer food.

Parents are invited to take photos using their own device. We will not be providing a professional photo service.

Age suitability

This event is suitable for children of 12 and under however older siblings may take part if they wish.


There will be a very limited number of walk-in spaces per booking on the day. If you have not been able to book, we recommend arriving at the event 5-10 minutes before your preferred entry time to ensure the best possible opportunity for admission to the experience.

Unfortunately, we cannot facilitate any amendments to your booking. If you would like to reschedule, please email tickets@bakehousefactory.co.uk and we’ll be more than happy to cancel your booking so you can re-book at a more suitable time.

There is no waiting list for this event.