Heriot Cakes

Role: Store Manager

Salary: Annual Salary: £25,000 + £10,580 OTE

020 8863 0888 Call us

Job Information


Annual Salary: £25,000 + £10,580 OTE


020 8863 0888


Upper mall, Atria Watford

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Job Description


Working hours: 40 hours a week

· Carry out weekly stock take of goods delivered for from production site.

· Allocate shifts to your team.

· Supervise the branch to ensure the most optimal system of operating.

· Direct the ways of worker training in the areas of safety, job functions and practices of retail.

· Constantly observe and analyse the quality of carried out practices to ensure compliance with Company policies and specifications.

· Creation and execution of daily, weekly, and monthly schedules

· Striving to reduce expenses and increase revenue of the branches.

· Maintaining hygienic conditions for both employees and the kiosk.

· Implementing all the company’s procedures and policies.

· Communicating any problems or obstacles to the Line manager.

· Monitoring productivity rates, standards, and quality control.

· Training and coaching team members, striving to constantly increase productivity.

· Implementing safety, health, environment, and quality requirements.

· Liaising with the production team to ensure the stock required is ready and delivered when required.

· Liaising with the Sales Manager to ensure the highest standard of the sales practices are carried out within the branch.

· Providing consultation and guidance to team members to ensure the highest level of customer service.

· Ensuring sales targets are met, monitoring the budget and motivating staff to attain objectives.

· Maintaining detailed records and reporting all branch activities and operations, including the performance of employees, on a weekly and monthly basis.

· Communicating and collaborating with Customer Services Manager to resolve and reduce complaints or issues and receiving the feedback openly and communicating it with the team.

· Carry out extra duties as requested by Line Manager.

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