Wishmas Owl

Visit Santa and the Wishmas Owl.

Whisper your wishes to the magical Wishmas Owl at atria, Watford’s new festive adventure with Santa and the Woodland Elves. This free attraction is running from 30th November to 24th December (dates and times vary) and is the most magical Christmas experience for families to enjoy. Book your free ticket today.

Step inside the Wishmas Forest, a magical place where wishes are made, and festive dreams are gathered to help spread kindness and joy to all.

Children will be greeted by the Wishmas Woodland Elves, jolly woodland sprites who speak to the animals and trees of the forest. There, they will meet Santa and the most majestic of their forest friends, the Wishmas Owl!

This experience focuses on the power of kindness, and Santa will encourage children to think about wishes they can make not only for themselves, but also for others at this special time of year.

After meeting Santa, families will work together to send their wishes up into the skies for the Wishmas Owl to ‘catch on her wings’ and fly them up to the North Pole to help power Christmas with kindness.

With lots of games and storytelling from the Woodland Elves to add the fun, this will be a wonderful wish-filled winter experience for all.

This is a 20-minute group experience with the opportunity to meet Santa for that ever so special family moment.

Book online now to secure your FREE visit and avoid disappointment as this is a popular event. Walk-ins will be available on the day but it is recommended you book online to secure your visit.

Please Note: Your ticket allows your group entry to the experience for the specific session time you have booked only. The attraction is located on the Lower Mall outside TK Maxx and M&S.

Please note the times below are when the event opens and closes. The final session starts 30 mins before the time shown. E.g. the last bookable slot on December 24th is 2.30pm. 

Booking Days & Times

Booking days and times vary. Each day, 10 SEND tickets are available for the first session, offering reduced capacity to give children with SEND more time to enjoy the experience. 

Please note the times below are when the event opens and closes. The final session starts 30 mins before the time shown. e.g. the last bookable slot on Saturday 30th November is 5.30pm.

• Saturday 30th November 2024, 11am-1.30pm / 2:30pm-6pm
• Sunday 1st December 2024, 11am-1.30pm / 2:30pm-5pm
• Saturday 7th December 2024, 10am-1.30pm / 2:30pm-6pm
• Sunday 8th December 2024, 11am-1.30pm / 2:30pm-5pm
• Thursday 12th December 2024, 1pm-3:00pm / 4pm-6pm
• Friday 13th December 2024, 1pm-3:00pm / 4pm-6pm
• Saturday 14th December 2024, 10am-11.30pm / 2pm-3pm
• Sunday 15th December 2024, 11am-1.30pm / 2:30pm-5pm
• Thursday 19th December 2024, 10am-1.30pm / 2:30pm-6pm
• Friday 20th December 2024, 10am-1.30pm / 2:30pm-6pm
• Saturday 21st December 2024, 10am-1.30pm / 2:30pm-6pm
• Sunday 22nd December 2024, 11am-1.30pm / 2:30pm-5pm
• Monday 23rd December 2024, 10am-1.30pm / 2:30pm-6pm
• Tuesday 24th December 2024 (Christmas Eve), 10am-12:30pm / 1:30pm-3pm

Additional Needs Sessions

The experience is step-free throughout.

If you think we need to be aware of any specific additional needs, please contact tickets@bakehousefactory.co.uk so we can do our best to make suitable arrangements. Please note this mailbox is not checked 24/7, so please allow at least 24-hours for a reply, or longer over a weekend.

Booking Allowance

Four children and two adults max. Adults will be welcomed into the event space. However if the experience space becomes too crowded, for everyone’s comfort, please be aware we may have to ask one adult per group to leave the event space and watch from outside the area.

Event Capacity

There is a maximum limit of four child tickets per booking. This is to ensure that all families get an opportunity to take part. Please note that multiple families (circa 20 people) will be taking part in each booking, and that this is not a private visit with Santa. Please arrive a maximum of 5-minutes before your booking time. If you do not arrive on time, your ticket may be forfeited and allocated to another guest.

Additional adults are welcome to watch from just outside the event space. You do not need to book a child ticket for babes in arms (under one year old).

Event Duration

The whole experience will last for approximately 20-minutes to allow the movement of the group booking (multiple families) through the journey.

Parents are invited to take photos using their own device. We do not provide a professional photo service.

Age Suitability

This event is particularly suitable for children aged 12 and under, however older siblings may take part if they wish.

Walk-ins

There will be a very limited number of walk-in spaces per booking on the day. If you have not been able to book, we recommend arriving at the event 5-10 minutes before your preferred entry time to ensure the best possible opportunity for admission to the experience.

Unfortunately, we cannot guarantee entry and we cannot facilitate any amendments to your booking. If you would like to reschedule, please cancel your booking via your account and re-book at a more suitable time.

There is no waiting list for this event.

Charity Donations

We are really pleased to offer a free event to local families. If you enjoyed your experience why not give back to local families in need by supporting our ‘Give A Gift Appeal’. Simply buy a new children’s gift on your visit and drop in the Giving Box located on the Upper Mall near Apple. Give A Gift appeal supports Watford Mencap, Sebby’s Corner and Homestart.

Questions

If you have any questions or queries concerning ticketing, please contact tickets@bakehousefactory.co.uk. We will do our best to respond quickly, but please note this mailbox is not checked 24/7, so please allow at least 24-hours for a reply, or longer over a weekend. You are also welcome to use this email address for any comments, feedback or suggestions.

Feedback

We work hard to ensure all our guests have a wonderful time but even the best-trained elf can’t always get it right for everyone, all the time. If you have had a wonderful time, please please tell your friends. If we can do something a little better, please tell us using the email address noted above.